Privacy Policy

At Selina Stays, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services, including cruise ship bookings and reservations, travel itinerary planning, and concierge services for travelers. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information you voluntarily provide when making a booking, requesting a travel itinerary, or using our concierge services. This may include your name, email address, phone number, mailing address, travel preferences, and payment details (if applicable). We may also collect non-personal information such as browser type, device information, and website usage data.

How We Use Your Information

We use the information collected to:

  • Process and manage your cruise bookings and reservations

  • Create and customize your travel itineraries

  • Provide concierge and travel-related assistance

  • Communicate with you regarding your bookings or inquiries

  • Improve our services and website experience

  • Send you updates, promotional offers, or travel tips (if you have opted in)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers, cruise lines, travel partners, or affiliates solely for the purpose of delivering the services you have requested. We may also disclose your information if required by law, legal process, or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

International Data Transfers

As Selina Stays operates worldwide, your information may be transferred and processed in countries outside your country of residence. By using our services, you consent to such transfers, provided they are subject to adequate protection measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Privacy Choices and Opt-Out Instructions

You have the right to opt out of receiving marketing communications from us at any time. To do so, simply click the “unsubscribe” link included in our emails or contact us directly at [email protected] with your request. Please note that even after opting out of marketing emails, you may still receive service-related communications.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at [email protected].